Published 1 month ago


The Electricity Company of Ghana (ECG) has announced an urgent upgrade of its Nuri Prepayment Meters as part of the Standard Transfer Specifications (STS) protocol. This mandatory upgrade is essential to ensure continued, uninterrupted vending services for all prepaid meter users.

Key Details About the Upgrade

  • Cost: The upgrade is free of charge.
  • Process: Authorized ECG officials will visit customers' premises with their identity cards to perform the electronic upgrades. Customers are advised to verify the identity of officials before granting access.
  • Support Channels: Customers can expedite the upgrade by contacting ECG via:
    • Call Center: 0302 611611
    • Social Media: @ECGghOfficial

Preparation Advice for Customers

To avoid disruptions during the upgrade period, customers are encouraged to top up their prepaid accounts in advance. This ensures access to power while the system transitions.

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